Survey & Panel Respondents
Pay survey respondents and online panel members direct to their bank in 24 hours, cutting drop-off and keeping response rates high.
ONE-OFF & INCENTIVE PAYMENTS
For Organisations with Volunteers
Pay Anyone Direct To Bank In 24 hours.
If they're not on payroll, vHelp pays them. Market research respondents, focus group participants, guest speaker expenses - anyone who needs a fast, compliant payment directly to their account.
Looking to reimburse volunteers instead? see vHelp for Volunteers
85%
Reduction in expense admin
24hrs
To reimbursement
100%
Of funds reach users' account
100%
GDPR Compliant
THE OLD WAY
Three methods. All of them slow, costly or complicated.
Most organisations paying people outside payroll still rely on one of these approaches. Each one creates unnecessary friction, for your team and the people you're paying.
Cash
Someone has to physically withdraw, transport and hand over cash at the venue. Works only face-to-face and leaves no proper record of who was paid what. No audit trail, security issue and unsuitable for remote sessions
Vouchers & Gift Cards
Vouchers and prepaid cards frustrate respondents and drive drop-off. Lost cards mean wasted money. Digital cards get forgotten in inboxes
BACS
Collecting bank details by email or paper form, entering them manually into your banking system, processing in batches. Every step is a GDPR liability and a data entry error waiting to happen.
WHO THIS IS FOR
Built for anyone paying people outside your payroll.
vHelp is a UK-based payment platform that sends money directly to bank accounts within 24 hours. If you need to pay or reimburse someone who isn't an employee, vHelp handles it quickly and compliantly, with a full audit trail.
Focus Group Participants
Cover travel, accommodation and subsistence for guest speakers, paid direct to their bank within 24 hours and fully documented for audit.
Guest speaker expenses
vHelp pays travel, accommodation and subsistence directly to their bank fast and fully documented.
PLATFORM FEATURES
Everything your team needs to pay fast and stay compliant
Direct to bank in 24 hours
Funds land in your recipient's bank account within 24 hours of approval. No prepaid cards, no voucher codes, no chasing. They receive 100% of what you send.
Full audit trail
Every payment is logged, timestamped and attributable. You always know who was paid, when, how much and who authorised it. Exportable any time, no spreadsheets, no missing receipts.
GDPR-native by design
vHelp captures only the minimum data needed to process a payment. No bank details collected by email, no personal information left sitting in spreadsheets.
85% less admin
Replace spreadsheets, manual bank transfers and email chains with one platform. Approve and send payments in a few clicks, freeing your team for the work that matters.
HOW IT WORKS
From claim to bank account in three steps
Respondent logs a claim
The respondent registers and logs a claim through the vHelp app or website. Takes under a minute on any device.
Project team approves
Your team review the claim and approve in one click. Multi-level approval is supported for managing multiple projects.
Funds land in 24 hours
Funds land directly in the respondent's bank account within 24 hours of final approval.
TRUSTED BY
COMMON QUESTIONS
Frequently asked questions
What is the fastest way to pay market research respondents in the UK?
vHelp sends payments directly to respondents' bank accounts within 24 hours of approval with no delays. Recipients receive 100% of the incentive with no fees or deductions.
Can I reimburse guest speaker expenses without going through payroll?
Yes genuine out-of-pocket expense reimbursements (travel, accommodation, meals) do not need to go through payroll. vHelp handles these directly, with a full audit trail and GDPR-compliant data handling. Speakers submit their expenses through our app or website, and funds land in their account within 24 hours of approval.
Is vHelp GDPR compliant for handling respondent and participant payment data?
Yes. vHelp is GDPR-native built from the ground up for UK data compliance, not retrofitted. All data is held within UK jurisdiction. We capture only the minimum information required to process a payment. No personal data travels via email or is stored in spreadsheets outside a secure system.
Ready to simplify respondents payments?
Join organisations already using vHelp to pay respondents faster, with a full audit trail and zero compliance risk.
Get in touch: hello@vhelp.co.uk